Privacy Policy

Last Updated: June 8, 2026

This Privacy Notice for RoleNorth LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://rolenorth.com or any website of ours that links to this Privacy Notice
• Use RoleNorth — an AI-powered career intelligence platform that analyzes your résumé against live labor market data to generate a personalized career report including skill health scores, automation exposure ratings, pivot path recommendations with salary ranges, and a 90-day action plan
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Contact us at support@rolenorth.com.

1. WHAT INFORMATION DO WE COLLECT?

Information You Provide Directly

We collect personal information that you voluntarily provide when you register, use our Services, or contact us. This includes:

• Names
• Email addresses
• Job titles
• Usernames and passwords
• Contact or authentication data
• Billing addresses
• Résumé and career-related information (employment history, skills, education)

Information Collected Automatically

When you visit or use our Services, we automatically collect certain information, including:

• Log and usage data (IP address, browser type, pages visited, time spent)
• Device data (device type, operating system, hardware model)
• Location data (general location based on IP address)

Information from Third-Party Sign-In

If you register using Google or Apple sign-in, we receive basic profile information (name, email address) from those platforms as permitted by your privacy settings.

2. HOW DO WE USE YOUR INFORMATION?

We use your personal information for the following purposes:

• To deliver and facilitate the delivery of our Services to you
• To fulfill and manage your orders and subscriptions
• To respond to your inquiries and provide support
• To send administrative information, including updates and policy changes
• To send marketing and promotional communications (you may opt out at any time)
• To identify usage trends and improve our Services
• To protect our Services and prevent fraudulent activity
• To request feedback to improve your experience
• To generate AI-powered career intelligence reports based on your résumé and career data

3. LEGAL BASES FOR PROCESSING (EU/UK/EEA USERS)

If you are located in the EU, UK, Iceland, Liechtenstein, or Norway, we process your personal information under the following legal bases:

• Performance of a Contract: To provide the Services you have requested
• Legitimate Interests: To improve our Services, protect against fraud, and communicate with users
• Consent: For marketing communications
• Legal Obligation: To comply with applicable laws
• Vital Interests: To protect the safety of individuals where necessary

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We disclose your information only to the following third-party service providers necessary to operate our Services:

• Anthropic (AI Platform) — powers our career intelligence reports
• Google — provides sign-in authentication and analytics
• Stripe — processes payments and billing
• Vercel — hosts our application and infrastructure

We do not sell your personal information to third parties. We may also disclose information in connection with a business transfer (merger, acquisition, or sale of assets), and in such cases we will notify you in advance.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (web beacons, pixels) to collect information about your browsing activity on our Services. You can manage cookie preferences through your browser settings.

We use Google Analytics to understand how users interact with our Services. For more information, visit https://policies.google.com/privacy.

Our full Cookie Policy is available at https://rolenorth.com/cookie-policy.

6. ARTIFICIAL INTELLIGENCE

RoleNorth uses AI-powered services (powered by Anthropic) to analyze your résumé and career data and generate personalized career intelligence reports. These AI services process your information to provide insights including skill health scores, automation exposure ratings, pivot path recommendations, and action plans.

We use this technology for AI insights, predictive analytics, natural language processing, and text analysis purposes.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information for as long as your account is active with us. When you close your account, we will delete or anonymize your information unless we are required by law to retain it.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. If a security incident occurs that may have affected your personal information, we will notify you and relevant authorities as required by applicable law, including within 72 hours under EU/UK GDPR.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to users under the age of 18. If you become aware that a minor has provided us with personal information, please contact us at support@rolenorth.com.

10. YOUR PRIVACY RIGHTS

General Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Data portability
• Withdraw consent at any time (where processing is based on consent)

How to Exercise Your Rights

You may submit a data subject access request at: https://rolenorth.com/account

You may also contact us at support@rolenorth.com or via the contact form at https://rolenorth.com/contact.

California Residents (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act. In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), professional and employment data (résumé information), internet activity data (usage logs), geolocation data (IP-based), consumer purchasing history (subscription data), and inferences (career intelligence reports generated from your data).

We do not sell or share your personal information for cross-context behavioral advertising. You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. To exercise these rights, contact us at support@rolenorth.com.

Florida Residents

Florida residents may exercise their privacy rights by contacting us via email at support@rolenorth.com or via the contact form at https://rolenorth.com/contact.

EU/UK/EEA Residents

If you are located in the EU, UK, or EEA, you have the right to lodge a complaint with your local data protection authority. We transfer your data internationally to the United States under the European Commission's Standard Contractual Clauses.

11. MARKETING COMMUNICATIONS

We may send you marketing emails about our Services and special offers. You may opt out at any time by clicking the unsubscribe link at the bottom of any marketing email. We do not send SMS marketing messages.

12. DO-NOT-TRACK SIGNALS

We do not currently respond to Do-Not-Track (DNT) browser signals. We will update this policy if our practices change.

13. HOW TO CONTACT US

RoleNorth LLC

7901 4th Street N, Suite 300

St. Petersburg, FL 33702

Email: support@rolenorth.com

Contact Form: https://rolenorth.com/contact